We are opening! Safety Guidelines and Hygienic Measures


It’s time to stop: Palazzo Gattini takes a break but we wil come back on March 18th

We know we are going to miss you, but we decided to get some rest and close the doors of our hotel.

The situation has changed rapidly and is still changing.
We are really sure we will travel and meet again. Meanwhile, take care of yourself and your beloveds, and keep yourself and others safe.

At Palazzo Gattini we remain wholly filled with a love of travel.
We will work hard to improve our hotel and restaurant. We will be ready to welcome you when the situation is safe.

We hope to reopen our hotel to people on 2021 March 18th planning to have a short break in Matera on Easter or during Spring.

We are looking ahead to the future of hospitality and travel, because we know that all together we will win the fight against Coronavirus.

Safety Guidelines and Hygienic Measures

We are still ready to care for each other, take responsible actions to stop the spread of COVID-19, and protect our staff and all of you. 
The safety of you and our staff is more important than ever, therefore, on the one hand we have developed hygienic measurements that guarantee you will have a worry-free time when staying with us. On the other hand, we want to continue to offer a comforting and enjoyable experience to all of our guests.
We have implemented enhancements to our health and safety procedures. Furthermore we have embarked on an important collaboration with Teamwork and we reached a Secure Clean Hotel Certification that validate our health and safety program and provide real-time guidance on the evolving COVID-19 situation.

 

The Measures of Our Staff

Measuring the temperature is important to recognize the symptoms of COVID-19, therefore everyday we will check the body temperature of our employees. If someone is up to 37,5° C he or she will not let in Palazzo Gattini. 
Furthermore, our employees will work using protective equipment, such as personal masks.

 

Reservations and Check-in

First of all, half of our rooms will be allowed to be reserved and we will use a simple and fast check-in. 
Furthermore, we will check and write down the body temperature of all of our guests.

 

Rooms and Common Places

Every room will be disinfected when the guests leave. 
Our staff will provide the disinfection of the public spaces, such as elevators or corridors, and of door handles or tables. 
In the common rooms we will provide all necessary cleaning products.

 

SPA and Wellness Treatments

SPA and wellness treatments will need reservation. Furthermore, we will not let in more than one person. The SPA staff will disinfect the spaces, the surfaces and all the objects at the end of each treatment. 
The employees will wear plastic gloves, personal masks and protective visors.

 

“Le Bubbole” Restaurant

Concerning “Le Bubbole” Restaurant, at the first, all the waiters will wear personal masks. Furthermore, we arranged a new special menù and we need a reservation to let you in.

Finally we are managing the restaurant spaces in order to keep the distance of 1,5 meters between each person. 

We feel really close to each of you.
Take care, we will meet again.

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Photo credit: visitmatera

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